{"id":7017,"date":"2025-07-11T22:30:59","date_gmt":"2025-07-11T22:30:59","guid":{"rendered":"https:\/\/www.newsmakers.com.pk\/en\/?p=7017"},"modified":"2025-07-11T22:43:50","modified_gmt":"2025-07-11T22:43:50","slug":"sony-suspends-xperia-1-vii-sales","status":"publish","type":"post","link":"https:\/\/www.newsmakers.com.pk\/en\/business\/sony-suspends-xperia-1-vii-sales\/7017\/","title":{"rendered":"Sony Suspends Xperia 1 VII Sales After Major Software Glitches"},"content":{"rendered":"\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cyan-bluish-gray-color\">Date: July 11, 2025 | NewsMakers Web Desk<\/mark><\/strong><\/p>\n\n\n\n<p>Sony officially announced a temporary suspension of sales and shipments of the <strong>Xperia 1 VII<\/strong> in Japan. The move follows multiple customer complaints reporting serious device malfunctions, including <strong>unexpected shutdowns<\/strong>, <strong>random restarts<\/strong>, and <strong>failing to power on<\/strong>.<\/p>\n\n\n\n<p>Sony is actively investigating the issues, as per notices posted on its official support pages in Japan and the UK. Although the problem appears to affect only a limited batch of units, the company is proceeding cautiously and has also started assessing the extent of the issue in Europe. On the other hand, sales continue outside Japan for now.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting Guidance for Affected Users<\/h2>\n\n\n\n<p>Sony has advised users experiencing these problems to back up their data immediately to avoid potential loss. The company recommends trying the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Press and hold<\/strong> the power button and volume up button simultaneously for <strong>20 seconds<\/strong> until the device vibrates.<\/li>\n\n\n\n<li>Ensure the device is updated to the <strong>latest available software<\/strong>.<\/li>\n\n\n\n<li>Use <strong>Wi-Fi for software updates<\/strong> to avoid high mobile data consumption.<\/li>\n<\/ul>\n\n\n\n<p>Customers who are still facing issues are encouraged to reach out to <strong>Sony\u2019s smartphone customer service<\/strong> for assistance. European users can also stay updated via <strong>Sony UK\u2019s support page<\/strong>.<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\"><a href=\"https:\/\/www.newsmakers.com.pk\/en\/business\/pakistans-auto-industry-accelerates-in-fy25\/7013\/\">Pakistan\u2019s Auto Industry Accelerates in FY25<\/a><\/mark><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Xperia 1 VII: Global Launch and Features<\/h2>\n\n\n\n<p>Despite the issues identified, Xperia 1 VII remains a significant release for Sony. The phone is expected to launch in <strong>Malaysia by mid-July 2025<\/strong>, meaning it could arrive any day now.<\/p>\n\n\n\n<p>Visually similar to its predecessor, the Xperia 1 VII brings major hardware upgrades, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Snapdragon 8 Elite<\/strong> processor<\/li>\n\n\n\n<li>A new <strong>48MP ultra-wide camera<\/strong>, alongside a 48MP main and 12MP telephoto lens<\/li>\n\n\n\n<li>A <strong>6.5&#8243; Full HD+ 120Hz LTPO OLED display<\/strong><\/li>\n\n\n\n<li>Retained <strong>3.5mm headphone jack<\/strong> and <strong>microSD slot<\/strong> \u2014 rare features in today\u2019s flagships<\/li>\n\n\n\n<li>Runs on <strong>Android 15<\/strong> out of the box<\/li>\n\n\n\n<li>Promises <strong>4 years of major OS updates<\/strong> and <strong>6 years of security patches<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The phone also introduces <strong>Xperia Intelligence<\/strong>, Sony\u2019s new smart system focused on enhancing <strong>visuals, camera output, and audio quality<\/strong>. However, unlike Apple Intelligence or Galaxy AI, Sony&#8217;s feature set currently excludes generative AI tools or productivity-focused enhancements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Date: July 11, 2025 | NewsMakers Web Desk Sony officially announced a temporary suspension of sales and shipments of the Xperia 1 VII in Japan. The move follows multiple customer complaints reporting serious device malfunctions, including unexpected shutdowns, random restarts, and failing to power on. Sony is actively investigating the issues, as per notices posted &hellip;<\/p>\n","protected":false},"author":1,"featured_media":7018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-7017","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sony Suspends Xperia 1 VII Sales After Major Software Glitches<\/title>\n<meta name=\"description\" content=\"Sony halts Xperia 1 VII sales in Japan due to serious issued detected in the device. 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